In more normal times 2019 might still feel like a year of almost paralysing uncertainty, the sources of that paralysis being all too familiar since 2016. While parliament seemed deadlocked by the constitutional conundrum of Brexit, the fight against fraud quietly made some useful gains.

As with all crises, the confusion, uncertainty and raw fear spread by the Covid-19 pandemic has changed the fraud calculus in favour of the fraudsters. Post-pandemic, when the world settles into its new, socially-distanced, remote-working ‘normal’, fraud fighters everywhere expect to be playing catch-up as they face a wave of crisis related frauds.

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