According to a new report by Aite Group, merchant losses to e-commerce fraud are projected to grow to $6.4 billion by 2021. Fraud is a persistent and increasingly sophisticated threat to retailer profits, and that is concerning enough in itself – but merchants need to be wary that fraud-busting can also backfire and cost them even more.
https://www.finextra.com/blogposting/18000/how-fraud-prevention-is-costing-e-commerce-businesses-millions---and-customer-satisfaction