Covid-19 has impacted virtually all aspects of our lives, including the way we bank. In the UK, six million adults (or 12% of the population) downloaded an online banking app for the first time during the pandemic. Research also shows that the types of banks we use are also changing: currently, around 14 million Brits have at least one bank account with a digital bank and this number could increase by almost 10 million over the next 5 years!
https://www.finextra.com/the-long-read/139/protecting-customers-from-fraud-in-2021